What Our Customers Say About Working With Us

At Janitors Supply Co., customer satisfaction isn’t a goal — it’s a commitment. Here’s what real customers have shared about their experiences.

Every delivery, every repair, every recommendation—we’re here to make your job easier and your facility safer. These testimonials reflect the strong partnerships we’ve built across education, healthcare, foodservice, manufacturing, and beyond.

Trusted by Businesses Across Every Industry

★ “They knew exactly what I needed.”
“The service and parts department at Janitors Supply goes above and beyond. I called all over the country trying to find the correct parts for my Tennant scrubber and could not get a straight answer from anyone until I contacted Janitors Supply. They knew exactly what I needed, had the parts the very next day, and even installed them on the spot. Service like this is rare, and they definitely have my business going forward.”
— David F., Owner, Restaurant & Hospitality Business – Erie, PA
★ “My sales rep is always responsive.”
“My sales representative is always responsive and ensures my products are ordered and delivered promptly. Outstanding service!”
— Julie M., Purchasing Manager, Construction Service Company – McKean, PA
★ “Delivers exceptional customer service.”
“Janitors Supply delivers exceptional customer service. I highly recommend this company.”
— Jennifer S., Facilities Manager, Non-Profit Healthcare Organization – Pittsburgh, PA
★ “Always friendly and prompt.”
“Janitors Supply is always friendly and prompt in handling my requests whenever I need something.”
— Vickie B., Property Manager, Non-Profit Organization – Sharon, PA
Online Ordering

“Reordering is fast and frustration-free.”

Real feedback from a current customer using our Reorder Portal.

“Ordering online with Janitors Supply is much easier than with other companies. I really appreciate that there’s a history of the products we’ve ordered in the past, which makes reordering simple and quick. With most other sites, I have to search for each item individually before adding it to my cart. This saves me so much time!” — Julie M., Procurement, Industrial Manufacturer – Northeast, PA
Order History
See previously purchased items and reorder in a click.
Saved Lists
Build favorites by area, shift, or location for consistency.
Account Pricing
Your approved items and pricing—no guesswork.
Janitors Supply delivery team preparing a route
Deliveries that show up on time
Customer consult with product recommendations
Consultative support & product expertise
Field representative assisting a facility on-site
On-site help when you need it

Hear From Customers Like You

Education “We needed new dispensers across three campuses, and Janitors Supply not only supplied them, they also installed them and trained our team.” — Facilities Coordinator, K–12 District
Healthcare “Preventing infections is one of our top priorities. Janitors Supply helped us standardize our chemical use and trained our staff, and their support has been invaluable.” — Environmental Services Supervisor, Assisted Living Campus
Food Processing “They worked with us to create a cleaning plan that fits our shifts and audit schedule perfectly.” — Operations Manager, Food Processing Plant
Contract Cleaning "Janitors Supply understands the demands of contract cleaning. They deliver the right products on time and provide expert support that helps us serve our clients." — General Manager, Building Service Contractor
Restaurants & Foodservice “Their team not only provides the right cleaning products but also took the time to train our staff on proper usage. Since working with them, we've seen a noticeable improvement in kitchen safety and cleanliness, making our back-of-house run smoother than ever.” — General Manager, Regional Restaurant Group
Manufacturing "Janitors Supply has been instrumental in helping us keep our facility clean, safe, and compliant. Their team understands the unique demands of manufacturing environments and provides the right products, training, and support to keep our operations running smoothly." — Plant Manager, Manufacturing Facility

Why Customers Stay With Janitors Supply

Knowledgeable Sales Support
“They don’t just sell — they understand our facility.”
Fast, Reliable Delivery
“Our orders are always on time, even during bad weather.”
Responsive Service Department
“They picked up our machine, fixed it fast, and delivered it back.”
True Partnership
“We don’t have to follow up. They check in first.”

Share Your Experience With Us

We’d love to hear how Janitors Supply has helped your facility run more efficiently or effectively. If you’ve had a great experience, share it so others can feel confident in their decision to work with us.

Submit a Testimonial

Want to Experience This Level of Service?

Let us show you what a responsive, knowledgeable, and reliable janitorial supply partner can do for your facility.

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